Clareview Area Dental Patient Resources

Booking Appointment
Please call 780-476-3358 to schedule an appointment.

Cancelling Appointments

24-hour advanced cancellation notice is required to avoid charges.

Understanding Your Insurance Policies

To help our office with successful claim submission, you need to provide us with the following insurance information:

  • Insurance company name
  • Policy #, also known as “contract/group/policy #”
  • ID #, also known as “certificate #”
  • Plan member’s (employee’s) full name and date of birth
  • Insured patient’s date of birth


Each insurance plan is designed by the insurance company to suit your individual or group dental needs. There are four elements to determine insurance payments:

  1. Dental procedure frequency limits (e.g. once every 9 months for teeth cleaning)
  2. Percentage covered for certain procedures (e.g. 80%)
  3. Annual maximum (e.g. $1000 per Benefit Year: July 1 – June 30)
  4. Insurance fee schedule, which is often very confusing to dental office and patients. Insurance fee schedule is a list of pre-determined fees set by an insurance company. One insurance company could have many different pre-determined fee schedules (often differentiated by plan# and division#)


Having 100% coverage of one or multiple insurances does not guarantee 100% insurance payment depending on the insurance fee schedules and/or according to the order of multiple insurance plans applied. Therefore, having multiple insurance plans does not guarantee $0 patient co-payment.


Please consult with your plan administrator for further details of your individual insurance coverage.

Dental emergency

Initial Visit

Please arrive at least 15 minutes before your scheduled appointment and please bring:

  • Insurance cards
  • Photo ID
  • List of medications
  • X-rays, if taken at a difference office
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