Clareview Area Dental Patient Resources
Booking Appointment
Please call 780-476-3358 to schedule an appointment.
Understanding Your Insurance Policies
To help our office with successful claim submission, you need to provide us with the following insurance information:
- Insurance company name
- Policy #, also known as “contract/group/policy #”
- ID #, also known as “certificate #”
- Plan member’s (employee’s) full name and date of birth
- Insured patient’s date of birth
Each insurance plan is designed by the insurance company to suit your individual or group dental needs. There are four elements to determine insurance payments:
- Dental procedure frequency limits (e.g. once every 9 months for teeth cleaning)
- Percentage covered for certain procedures (e.g. 80%)
- Annual maximum (e.g. $1000 per Benefit Year: July 1 – June 30)
- Insurance fee schedule, which is often very confusing to dental office and patients. Insurance fee schedule is a list of pre-determined fees set by an insurance company. One insurance company could have many different pre-determined fee schedules (often differentiated by plan# and division#)
Having 100% coverage of one or multiple insurances does not guarantee 100% insurance payment depending on the insurance fee schedules and/or according to the order of multiple insurance plans applied. Therefore, having multiple insurance plans does not guarantee $0 patient co-payment.
Please consult with your plan administrator for further details of your individual insurance coverage.
Initial Visit
Please arrive at least 15 minutes before your scheduled appointment and please bring:
- Insurance cards
- Photo ID
- List of medications
- X-rays, if taken at a difference office
